Lifeline Rate Discount is a non-cash monetary discount to be applied by the distribution utility (CENECO) in the monthly electricity bill of the qualified marginalized end-user (approved beneficiary).

Discount for Residential Accounts with Consumption Below 81kWh

4Ps Beneficiaries (4Ps)/qualified household beneficiaries under Republic Act No. 11310; and Non-4Ps/Marginalized end-users, living below the poverty threshold established by the PSA.

Living in condominiums or subdivision projects (except government housing projects and the likes); Availing of net-metering services; those whose consumption falls at or below the consumption threshold, but are not considered QME; Those who are convicted with finality for violating the Republic Act No. 7832 (RA 7832) or the Anti-Pilferage Act of 1994.

The following are the requirements to be submitted to the nearest CENECO Office (Consumer Services Section):

4Ps Beneficiaries

1. Duly-accomplished Form (CENECO)
2. Most Recent CENECO bill
3. Any Valid Government-issued ID

NON-4Ps/Qualified Marginalized End-User (New Application)

1. Duly-accomplished Form (CENECO)
2. Most Recent CENECO bill
3. Any Valid Government-issued ID
4. Certification from the local SWDO

NON-4Ps/Qualified Marginalized End-User (Renewal)

1. Duly-accomplished Form (CENECO)
2. Most Recent CENECO bill
3. Any Valid Government-issued ID
4. Certification from the local SWDO
5. Previous Certification of Lifeline Coverage issued by CENECO

Additional Documentary Requirements

• For Electric Service Account Under a Different Name (Rule 6, Section 3)

1. Submit a proof that you are in actual possession and occupation of the residence, such as, but not limited to the following: Government-issued ID; or Barangay Certificate

2)   If filing through Representative (Rule 6, Section 4)

1. Signed Letter of Authority (LOA) citing the justifiable reason for the Applicant's inability to personally file the application. Valid Government-issued ID of both the representative and the represented.